Privacy Policy

At Jungle Muse, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information when you place an order or contact us:

·         Name

·         Phone number

·         Email address

·         Shipping and billing address

·         Payment-related information (processed securely through payment providers)

·         Communication records with customer support

How We Use Your Information

Your information is used to:

·         Process and deliver orders.

·         Provide customer support.

·         Send order updates and service-related communications.

·         Improve our products and customer experience.

·         Comply with legal obligations.

Information Sharing

Jungle Muse does not sell, rent, or trade customer information to third parties.

We may share necessary information with:

·         Shipping and logistics partners.

·         Payment processing providers.

·         Legal authorities when required by applicable law.

Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure. Customers may receive order related messages. Promotional messages will only be sent where permitted or requested by the customer.

Cookies and Website Data

If our website uses cookies or analytics tools, they may collect limited information to improve website performance and user experience.

Customer Rights

Customers may request access to, correction of, or deletion of their personal information by contacting us.

Contact Information

Jungle Muse
WhatsApp: +91 8424893134
Email: junglemusebagsandduffles@gmail.com

Jungle Muse reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website or communicated through appropriate channels.

 

FREQUENTLY ASKED QUESTIONS (FAQ)

1. Do you accept returns?

No. We do not accept returns unless the product is damaged when the package is opened.

2. What should I do if I receive a damaged product?

Please contact us within 48 hours of delivery with photos or videos of the damaged item and packaging.

3. How long does shipping take?

Most orders are delivered within 5–10 business days depending on the delivery location.

4. How can I track my order?

Tracking details will be shared once your order is dispatched.

5. How can I contact customer support?

WhatsApp: +91 8424893134
Email: junglemusebagsandduffles@gmail.com

6. Can I cancel my order?

Orders can only be cancelled before shipment. Once dispatched, cancellation requests cannot be accepted.

7. Is my personal information safe?

Yes. We take reasonable measures to protect customer information and do not sell customer data.