Shipping Policy
At Jungle Muse, we strive to deliver your orders safely and promptly.
Order Processing
· Orders are typically processed within 5-7 business days after payment confirmation.
· Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Delivery timelines may vary depending on the customer’s location and the courier partner. Most orders are delivered within 5–7 business days after dispatch.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Order Tracking
Once your order is shipped, tracking details will be shared via email, WhatsApp, or SMS whenever available.
Delivery Delays
While we work with reliable shipping partners, delays caused by weather conditions, courier disruptions, public holidays, or unforeseen circumstances may occur. Jungle Muse is not responsible for delays that are outside our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. Jungle Muse will not be liable for orders delayed or undelivered due to incorrect or incomplete addresses provided by the customer.
Damaged Packages
If the package appears visibly damaged upon delivery, customers are encouraged to document the condition and contact us immediately.
Customer Support
WhatsApp: +91 8424893134
Email: junglemusebagsandduffles@gmail.com
Customer Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST