Return Policy
At Jungle Muse, every product is carefully inspected before it is packed and shipped. Due to the nature of our products and our small-batch operations, we currently do not accept returns or exchanges except in cases where the product is damaged upon opening the package.
Damaged Products
If you receive a product that is damaged or defective, please contact our customer support team within 48 hours of receiving your order.
To process your request, please provide:
· Your order number.
· Clear photographs or videos showing the damaged product and packaging.
· A brief description of the issue.
Once the issue is verified, Jungle Muse will provide a replacement or an appropriate resolution at our discretion.
Non-Returnable Situations
Returns or exchanges will not be accepted for:
· Change of mind.
· Incorrect product selection by the customer.
· Minor variations in color, texture, or appearance due to screen settings or handcrafted elements.
· Products damaged due to misuse, improper handling, or normal wear and tear